spikeball customer service
Overall, the Spikeball replacement balls provide any Spikeball enthusiast with great value. The line that sealed the deal for us, was when she was talking about her role of managing the Northwestern womens Ultimate team, she said, I expanded what the role typically entailed because I just saw a lot more stuff that needed doing, so I did it. One of our values at Spikeball is own it. Not only do they help keep your game going, but they also provide a nice, added aesthetic as well. Its durable materials and ease of transport will provide hours of entertainment wherever you go. Slammo Vs Spikeball - What's the Difference? - Stand up Paddle It is always an easy no since we have been so happy with Help Scout.. Contact Us - Spikeball Store Help Scout is a critical tool for Spikeball, helping the company seamlessly serve customers and shoppers and enabling customer support teams to provide quality care while staying productive. The Spikeball Replacement Balls are essential when you lose or pop one of your original balls as they are exact replicas. The switch to Help Scouts intuitive platform has made day-to-day work and onboarding easier and more efficient. It is always an easy no since we have been so happy with Help Scout. Get a free Virtual Credit Card to signup for Subscriptions. . Start a free trial to see what it can do for you. The best place to purchase official Spikeball products is on the. Were headquartered in Chicago but most of our employees live all over the US. There are different kits designed for different expertise levels. Spikeball provides international orders, and you can email them at. She manages the customer service team on the retail side making sure all is happy in the land of 'Stores-That-Carry-Spikeball'. Not only is SpikeBrite perfect for night games, and excellent for playing in the water. And the cost was astronomical. It also enables us to make the most common help articles incredibly easy to access. Finally, subscribe to Spikeballs YouTube channel for instructional videos, highlights from tournaments, and more. Claim your profile to access Trustpilots free business tools and connect with customers. General Support reps know that if they see a wholesale-related request, they should move that conversation into the Wholesale inbox, where our Wholesale Ops team can take care of the request. 2023. Whether you have a question about the game, need help with your order, or want to provide feedback, Spikeball has several channels for communication. People who bought the rookie kit mostly purchased it for their children, who were new to the sport and had no idea how to play. Secondly, Dunhams provides excellent customer service. Its wonderful how its bringing together a lot of new Roundnet players but these flaws are frustrating. Some customers purchased Spikeball kits to do something fun with their families. A: Spikeball provides international orders, and you can email them at [emailprotected]. Instead of a refund, the company provides a credit you can use in the future. The floating balls and rim extension have been designed to float on water without being affected by its buoyancy, making it perfect for beach days or pool parties. The other team's goal is to return the ball to the net, and they have three alternating touches. This set also includes an LED light-up rim attachment to keep track of the ball in low-light conditions. 5 years later, in 2013, we hit $1 million in annual revenue with zero full-time employees. The Spikeball Game Set is an innovative and exciting game perfect for outdoor and indoor play. THE app for Spikeballers worldwide. Read Customer Service Reviews of spikeball.com - Trustpilot Tickets can be sorted based on their topic. You didnt do that either, did you? My current issue is I cant reset my password. About Us - Spikeball Inc | Spikeball Store As the customer support department head, I get many sales calls from other help desks. SpikePoints | Spikeball Store Help Scout makes my life infinitely easier. There are a number of ways you can contact us, depending on what your query or concern is. Your real card info stays hidden. With its fast-paced gameplay, easy setup, and endless possibilities for fun, its no wonder that this game has become so popular. Give the man a raise. You dont need any special gear to enjoy it. Their products are readily available within the US and in some countries outside the US. Connect with her on Twitter and Linkedin. We were lucky enough to pick her up right after she graduated from Northwestern (go Cats!) This kit is easy to learn, regardless of skill level. Are you a Spikeball enthusiast looking to connect with other players and stay up-to-date on the latest news and events? The rim is durable to withstand harsh weather conditions and accidental bumps. If you need to get in touch with Spikeball, there are a few ways to do so. Self-appointed late night customer service guy on the Spikeball app; Tournament helper; Data tracker; Report Updater; Regular customer service guy; All around helper. Spikeball Rules: How to Play [ Scoring, Serving, Winning, Rallies, Faults ] Spikeball is one of the most revolutionary sports brands out there. Whether you are playing in your backyard, at the beach, at the park, or indoors, this game will provide hours of fun. Whether youre looking for updates, tips and tricks, or just want to connect with other players, staying connected with Spikeball is the way to go. Essential reporting from around the world, Laura Wagner joins The Washington Post as a media reporter, High-profile Australian soldier loses war crimes defamation case, Iran plans to escalate attacks against U.S. troops in Syria, documents show, LGBTQ groups celebrate Latvia electing E.U.s first openly gay president. Celebrate success. The first thing that you will need to do is purchase the right kit. Most Spikeball kits come with portable and convenient carry cases, making it easy to travel with your kit and store it when unused. We highly recommend looking at the website help and FAQs as you may be able to find your answer before asking a question that requires waiting for a response. In her free time, she enjoys playing spikeball in the park. If you play a lot and are rough on your frames, this part can be glued in to add strength to the connection. Plus, the special texture added to the pro balls allows for more spin and control when you hit them. Reach out to Spikeball today and take your game to the next level! Plus, you dont have to worry about taking a break during a match, as the light-up rim will stay in place until youre ready to resume play. For one- they dont charge you anything on shipping for the replacement parts and they even let you get a couple new ones in advance that way if/when you break a rim you can have extras ready! Spikeball - Reviews by 22 Words Learn the platform in less than an hour. Group Orders, Partnerships, Sponsorships, Donations. Laura earned a B.A. I will definitely be ordering from them again! So what are you waiting for? Spikeball allows organizations to become official sellers and partners of the brand by providing wholesale opportunities. Customer reviews How customer reviews and ratings work Read more 9 people found this helpful Sign in to filter reviews 308 total ratings, 41 with reviews From the United States LMF Works Well Reviewed in the United States on June 25, 2022 Verified Purchase They never arrived so I contacted the customer who at first did not answer and after a couple of mail reached back and told me it was not getting due to customs.I then had to try again and this time they manage to not send the parts so again this took some time now the parts still not have arrived and I am told they again are in customs.10 days ago I received a bill from the customs but no parts.Which I have informed spikeball about in two mails without any of recieving any answer.So I have received a bill, no parts and spikeball doesnt respond to my mails! Otherwise, a shipping fee is applicable on all shipments. If you want to contact a customer service representative at Spikeball, utilize the live chat feature available at the bottom right corner of the website. Megan is a product marketer and tech enthusiast. Spikeball customer service is great and they replace things, but that takes time. I dealt with a gent called Nick Foster. About: THE app for Spikeballers worldwide. If you are interested in attending an international tournament, you can search for the different matches in your area. Many customers have mentioned how great a gift Spikeballs different sets are, especially for children. All of the features mentioned above show what makes Spikeball so popular. The Best Flying Ball Toys for Indoor and Outdoor Fun, Add Light to Your Game With the Best Glow in the Dark Basketball. It fits well enough that with some good epoxy, it can also be used to repair broken joints. . They are designed to make rules easy to learn. Due to the nature of the business, Spikeball only works with a few wholesalers and retailers. Find local games & players, watch & post. If youre looking to get in touch with Spikeball, but dont know how to go about it, dont worry! Another good thing is that each product must not be disassembled completely before storing it. The first thing that you will need to do is purchase the right kit. Plus, if you want to surprise someone special, you can have it shipped in Amazon Packaging at checkout. Laura Wagner joins The Washington Post as a media reporter It also allows us to structure mailboxes in a way that makes sense. Email the customer service team at the email address given above. Email the customer service team at the email address given above. The team that scores 15 points or 21 points and is leading the opposing team by 2 clear points wins the match. Whether playing alone or with friends and family, this kit has something for everyone. The company provides free shipping within the US if your order exceeds $50. Great game - me & my friends haven't stopped playing itIf you're sporty and competitive this is the shizzleDelivered in good time Warranty - they readily replace broken parts!Worth the money, I bought a spikeball a few days ago and I think it is not anything near what they advertised ,very cheap and flimsy material ,net stretched by ambient temperature and ball does not bounce enough and it goes wherever it wants to go, and it is way over-priced, I will return it for a refund tomorrow. Also, if you are interested in the game and want to introduce the sport to your country, you can even host a tournament in your area. You may experience longer wait times during peak hours, so its best to call early in the day or later in the afternoon. Similarly, we have a Finance inbox. You will need to stand out and meet all their requirements if you want them to sign an agreement with you. Spikeball manufactures sports equipment needed to play the sport. The portability and ease of transportation were other factors appreciated by many people. We spike because its better than sitting at a desk, but it turns out Spikeball can be good cross training for other sports. Here are some reasons why: In short, staying connected with Spikeball is a great way to enhance your overall experience with the game. So dont hesitate to reach out if you have any questions or feedback! Like volleyball, two teams must alternate possessions and hit the ball away from each other. Yet, here we are with 4+ million players (all over the world), 24 full-time employees, 150+ tournaments every year, and tons of love from Shark Tank, Jonas Brothers, Casey Neistat, Dude Perfect, The Today Show, Inc Magazine, countless professional athletes and celebrities. Due to the nature of the business, Spikeball only works with a few wholesalers and retailers. Amazon.com: Customer reviews: Spikeball Standard 3 Ball Kit - Game for Are there boundaries when playing Spikeball? If you are new to Spikeball, there are a few tips that you should keep in mind. We ship sets in Spikeball branded boxes. You can email Spikeball at support@spikeball.com for any inquiries or concerns. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 500 PTS = $5 OFF 1,000 PTS = $10 OFF 2,000 PTS = $20 OFF RECREATIONAL 0-1,000 PTS INTERMEDIATE 1,001 - 2,000 PTS PREMIER 2,001+ PTS POINTS EARNED WHILE IN TIER Placed an order 2 point for every $1 3 Whether youre a beginner or a seasoned player, theres always something new to learn. Developer: DAERISOFT E-Mail: elited Click to view Website: Visit DAERISOFT Website More Matches Get Pricing Info for Spikeball Contact Spikeball! Read a lot about their outstanding returns and exchanges policy but the speed and hassle free experience of getting a replacement part was exceptional. Pay in 4 interest-free installments of $14.75 with. The complicated and confusing features created roadblocks, and the complex platform made for a steep learning curve. What Spikeball and Slammo are, and what the difference between the two really is. Need help with setting up your game? Heres everything you need to know: Whichever method you choose, make sure to provide as much information as possible about your inquiry or issue. This kit is perfect for anyone looking to play outdoors, indoors, or at the beach. Today, Spikeball is a trendy sport and has created a loyal customer base over the years. Support customers across email, live chat, and more. Sometimes I had given up on . Hadas explained that the team had previously relied on Zendesk to manage customer communications, but it presented several significant challenges for the team. The first team gets the point when the other team hits the ground, rim, or bounces the ball more than once on the net. There are different kits compiled for different levels of expertise. If you prefer to speak with someone directly, you can call Spikeball's customer service hotline at 1-773-661-4317. A: Spikeball tournaments are held worldwide, specifically in Canada, Europe, Australia, and South America. If anything goes wrong with your purchase and it is still within warranty, you can contact a customer service representative and claim a refund or exchange, whatever is applicable. Truly portable, the Spikeball set comes in its carrying bag designed exclusively for it. 5 Differences between Spikeball vs. Slammo | Recreation Insider For $3.50 more, we will ship your set in a an additional cardboard box to conceal all branding and add that additional layer of protection against dings in transit (great for keep gifts secret and in good shape).. 2018 Spikeball Store | As Seen On Shark Tank, Free shipping & returns within the US on orders over $50. Amazons official Spikeball page lets you purchase the most authentic and highest-quality products. The first team gets the point when the other team hits the ground, rim, or bounces the ball more than once on the net. You guys are killing it! Mark Cuban, Shark Tank, The hottest new beach and backyard game! The Today Show, Spikeball might not be an olympic sport but it's being played here in Rio Ryan Seacrest, Personal favorite at DP HQ! Dude Perfect, Easy to learn but difficult to master. Marshall Harris, ESPN. To make things easier, the company bills all the customs and fees eligible to you. First off theres no way to contact tech-support when there is an issue with the app. How do I contact Spikeball? - playitongrass.com Laura starts on June 26. The ease of use for reports makes me a Help Scout devotee for life. Once your account is verified at your email address, revisit the website and log in. Winning a Game. Its a great way to get outside and get active, and its also a lot of fun. This will help the customer support team resolve your concern faster and more accurately. You think youre a master Sodoku player? International Orders, Order Tracking, Email Notifications, Shipping Options. If you have a more specific query, you can message in the chat box and wait for a representative to contact you. A few of them left reviews that stated how satisfied they were with the game and how it provided them with hours of entertainment. Social media is the perfect platform to do just that! Grab your net and ball, and get ready to spike your way to victory! Bridget has a personal record of 0:55 on expert level on a Sudoku app and is trying to qualify for the US team. Become a power user in less than aday. Additionally, since the user interface is so intuitive, it has saved me hours that would have otherwise been spent on training new employees. Staying connected with Spikeball is crucial for anyone who wants to get the most out of their Spikeball experience. The brand Spikeball Inc. was launched in 2008 by Chris Ruder, the companys CEO. Hadas shared with us how Spikeball uses Beacon to provide proactive support and increase her teams productivity: We like having the ability to turn on live chat via Beacon. Spikeball: Conversation with Chris Ruder - The Garage at Northwestern If you are looking for an intense, easy-to-learn game, Spikeball is right up your alley. Your purchase on Spikeball.com helps us spread the joy of play, teamwork, and being active with low-income schools and communities around the world. If you buy something through our links, we may earn a commission. One of the best things about Spikeball is that it can be played anywhere, from the beach to the park to your own backyard. SpikePoints Loyalty Program To access your account just click the "SpikePoints" button in the bottom left of your screen. Order Lookup | Spikeball Store When you click on the link in the App Store it says this page cant be found. As the customer support department head, I get many sales calls from other help desks. Baller baby! We have several workflows that automatically add tags to conversations, which is a big time saver. Spikeball Rim Repair: 3D Printed : spikeball - Reddit You must provide your first and last name and email address and generate a strong password. Tmall was chosen because sports products are popular on the platform and the Tmall marketplace is responsible for close to 60% of China's annual e-commerce market. There's about 10-12 knockout sets out there in the market today, but none of them are trying to build a community. As I said before, a great app overall, but just fix that one problem and itd get five stars from me at least. The ball should bounce up to your waist with ease. The best place to purchase official Spikeball products is on the Spikeball website. Most of them were happy with the packaging of the kits, making them even more special for the kids. Yet, here we are with 4+ million players (all over the world), 24 full-time employees, 150+ tournaments every year, and tons of love from Shark Tank, Jonas Brothers, Casey Neistat, Dude Perfect, The Today Show, Inc Magazine, countless professional athletes and celebrities. For $3.50 USD more please send my order "incognito"We ship sets in Spikeball branded boxes. You only have to charge the batteries using the USB charging cable. These guys are absolute legends. Also, if you are interested in the game and want to introduce the sport to your country, you can even host a tournament in your area. People who bought the rookie kit mostly purchased it for their children, who were new to the sport and had no idea how to play. The ball should bounce up to your waist with ease. So, what are you waiting for? With these replacements, you wont have to worry about taking an unexpected break during your match. Prior to that, she was a senior staff writer at Vice, where she reported on prominent media figures and institutions, including Norm Pearlstines tenure at the Los Angeles Times and the New Yorkers suspension of Jeffrey Toobin. The payment is due in full before Kankakee Spikeball Inc processes the shipping. Kids Spikeball Tees. Didnt think so. Anyone can write a Trustpilot review. Challenge: Spikeball previously relied on Zendesk as its customer communications platform, but the company soon realized that its clunky interface, confusing features, and limited organizational capabilities made it difficult for the team to do its day-to-day work. For $3.50 more, we will ship your set in a an additional cardboard box to conceal all branding and add that additional layer of protection against dings in transit (great for keep gifts secret and in good shape). We have over 1,000,000 users and companies will listen to us. It is an awesome two-on-two game with rules similar to volleyball, but it also offers tons of fun for people of all ages, no matter their skill level. If you prefer to speak with someone directly, you can call Spikeballs customer service hotline at 1-773-661-4317. Whether youre looking for information on products, tournaments, or just want to share your love of the game, Spikeball is always happy to hear from its fans! Zendesk was making it hard for Hadas and her team to do their job. They manufacture sports equipment and introduce a new sport. The other team's goal is to return the ball to the net, and they have three alternating touches. Dont worry, contacting Spikeball is easy and straightforward. Whats that? So if youre looking for a fun and exciting outdoor game that will keep you entertained for hours, look no further than Spikeball. The balls have a great design, too, making them look visually pleasing on the court. You can even sign up for the newsletter by providing your email address and clicking subscribe if you want regular updates about the brand. highlights, and become part of our global community. Free shipping and returns over $50. A: If you are new to Spikeball, there are a few tips that you should keep in mind. If you have a specific question or concern that youd like to address directly with Spikeball, email is a great option. Verification can help ensure real people write reviews about real companies. For $3.50 USD more please send my order "incognito" We ship sets in Spikeball branded boxes. I ordered a sweatshirt for my daughter and when it arrived one of the hood strings was unraveled. Now, Hadas spends fewer hours training employees on how to operate software and more time teaching critical business processes. You can learn the sports rules from the guides and tutorials on the website. The Spikeball Rookie Kit is a perfect way to get new players into the game. Perfect for almost any event, the game can be played indoors, outdoors, and even on the beach. Over 150 Spikeball tournaments are played annually and endorsed by renowned celebrities and platforms, including the Jonas Brothers, Dude Perfect, Shark Tank, Casey Neistat, Inc Magazine, and the Today Show. The ease of accessing reports, organizing mailboxes, and creating Beacons are just a few reasons why Spikeball is a Help Scout user for life. As a cause of that I now have two profiles and theres no way to delete either one. For $3.50 more, we will ship your set in a an additional cardboard box to conceal all branding and add that additional layer of protection against dings in transit (great for keep gifts secret and in good shape).. Help Scouts mailboxes are as easy to use as regular email, with the added benefits of organization, automation, and collaboration features that teams need to be successful. I love teaching some fun concepts and games throughout the unit and then having a station day to allow students to practice those . Please join us in welcoming her to The Post. 3) Go big. Its a fast-paced, action-packed game that combines elements of volleyball and four square, and its perfect for players of all ages and skill levels. Fear not, for weve got you covered. Whether you have a question about their products or just want to share your love for the game, there are multiple ways to get in touch with their team. You already know they love Spikeball so you might as well throw them in one of these puppies. This means that the company ships to all these locations. In 2013, the company had no full-time employees but still managed to bag a revenue of $1 million annually. This 10 pro ball kit will maximize your touches and make you the player you've always wanted to be. Spikeball | WPIC Marketing + Technologies Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Our Review of Spikeball Rule #2. Follow Spikeball on Instagram for stunning photos and videos of the game in action, as well as updates on tournaments and events. Additionally, Dunhams offers great deals and discounts on Spikeball sets, making it an affordable option for everyone. We were pleased to see a positive response from the customers and have highlighted some of the things mentioned by a few customers. Contact Us Contact Us To expedite resolving your issue please choose the category below to submit the corresponding form. According to the manufacturer, the batteries last over two hours, so your game can go on for quite some time. Challenge: Spikeball previously relied on Zendesk as its customer communications platform, but the company soon realized that its clunky interface, confusing features, and limited organizational capabilities made it difficult for the team to do its day-to-day work. Support - Spikeball Store XS / Dark Grey. Outside of Help Scout you can find Megan hosting a game night, reading, or cuddling with her pups, Dallas and Cooper.
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