royal caribbean payment error
But, it sounds very familiar to how things with Royal's website used to be several years ago. By You will be able to leave a comment after signing in. Payment Glitch a Royal Caribbean Wonder - Cruise Critic April 10, 2022 in Royal Caribbean Discussion. Copyright 19952023 The Independent Traveler, Inc. Crown and Anchor Society Loyalty Program. The error I'm getting is: CONNECTION ERROR There Was An Error Processing Your Payment, Please Try Again Later Tried to book a cruise and went to put down a deposit but it just said payment error. Is anyone else having a problem with their credit cards on the Royal Caribbean website? I just tried that one and it works. You can post now and register later. Maybe someone will finally see that money isn't coming in and fix it. After about 20 mins of trying and failing to book, I noticed I got a confirmation that the booking had actually gone through notwithstanding the error messages. You can always call the cruise planner phone number and have a live person help you out. I have absolutely no problem with my credit card, and my browser fills in the number automatically (but I checked it anyway to make sure it was correct). Had it done in just a couple of minutes. Instantly went through. 1k LocationOrange County, NY Posted September 7, 2020 (edited) Labor Day or not someone should answer the number on the back of the card, 24/7/365 (6). By Me too!! I'm sure they will fix whatever is going on and take my money tomorrow. Which two? Direct deposit payments are also accepted. I called and after being on hold for 30 minutes, the representative said she logged in just fine and it suddenly worked. The unofficial subreddit to chat about all the WOW moments while sailing with RCCI! This was a VERY simple solution, so I wanted to share it here and hopefully save the trouble for anyone else who encounters it. I had an error at submit payment when I added UDPended up talking to call center to get it thru. I am amused that you think entering your credit card number on a website (any website, but particularly one you already recognize as deficient) is somehow more secure than dictating the numbers to a person on the phone. Payment issues - Royal Caribbean International - Cruise Critic Community #1 Posted September 27, 2020 Anyone else having issues making a payment? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I've been having issues with the Royal Caribbean cruise planner website and trying to access my booking by entering the 7 digit reservation number. Unable to book - Royal Caribbean International - Cruise Critic So_Tweetie, July 8, 2018 in Royal Caribbean International, I've been having issues with the Royal Caribbean cruise planner website and trying to access my booking by entering the 7 digit reservation number. Did really weird things. 19952023, The Independent Traveler, Inc. "There Was An Error Connecting To The Server. But as @SpeedNoodlessaid, this is a good opportunity to let a travel agent book and help you. Update: RCI on Twitter now acknowledges they have a website problem processing payments and "it's being looked into". Don't know about now though. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features. I would call the credit card company and file a fraud claim on the charge; let them fight it out for you. contact us. The amount of . Thankyou to those who posted about Dining I know this is an old post but I was going nuts trying to book ALL DAY until I Googled it! So I can't pay for items I ordered - e.g. Royal Caribbean Makes Website Error, Refunds Guests - Cruise Radio Logged out and then came back in through Internet Explorer and got it to work. Check out the pinned FAQ before asking a question! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Pasted as rich text. I'm on a Mac Book so my default browser is Safari. The unofficial subreddit to chat about all the WOW moments while sailing with RCCI! Server Error | Royal Caribbean Cruises and our A error massage about a bad gateway comes up. You cannot paste images directly. If you have an account, sign in now to post with your account. Use the automated system and your reservationnumber to request a. confirmation be emailed to you. However, the booking was only for one of the rooms, so only for husband + DS2. Royal Caribbean's onboard sales program, dubbed NextCruise, provides several perks and incentives -- like reduced deposits, discounts for third and fourth guests, and extra OBC. It's nothing you're doing wrong! So, how does this apply here, you may ask? Trying to register - credit card refused - Royal Caribbean Blog Privacy Policy. Later I realized DH was actually booked into two rooms (a second confirmation for him trickled in for him a few minutes after the firm). Upload or insert images from URL. Tried online to pay with my Mastercard but it just kept saying error. 1. You need to enable JavaScript to run this app. That would list your FCCs if they've been applied. I had that problem yesterday while trying to make a reservation. By Slightly odd topic - I'm finding it very diffuclt to pay for my cruise!! I would call the CC and see what happened with the transaction, if they never received it, glitch on RCL side, if they did you'll know why it was refused. I second using a different browser. Reservation - Royal Caribbean Cruises Hey guys. Same here! That would list your FCCs if they've been applied. I had that problem yesterday while trying to make a reservation. Same here. Display as a link instead, I'm checking if Fcc's have been added. The website would respond by either asking for a 9 digit reservation number or by saying, "There Was An Error Connecting To The Server. On the main RCL website, scroll all the way down to the bottom where there are lists of things you can do on the website and click on"Make a Payment". Try going through the main website "manage my cruise" tab. I don't know why their very first suggestion wasn't telling me to try Chrome, I am surely not the first person who encountered the issue. Amazing places deserve to be shared with others - why not Write a Review! September 30, 2021 in Royal Caribbean Discussion. But when you try to login to aforementioned link, you get re-routed to https://www.royalcaribbean.com/account/, which then asks that you click on "Cruise Planner". To each his own. If the error still occurs know that Royal IT issues rarely last long. Scan this QR code to download the app now. Tried that, it didn't work either. September 7, 2020 in Royal Caribbean Discussion. Even if the website was up to snuff (that'll never happen) I'd be more comfortable doing it over the phone than inputting online. You don't need to talk to the Royal Help desk they are no help. On the other hand - if someone attempts to do this in Chrome and it does not work, this can happen too. Speaking from experience of having tried accessing the Cruise Planner/other various logged in RC websites and not being able to access across multiple browsers. Thankfully the onboard experience is better than the land based experience! Jaz52002, August 19, 2021 in Royal Caribbean International. Your link has been automatically embedded. None for me and DS1. This is funny, we've had reports of customer support people telling others with problems to stop using Chrome. My travel agent has call them twice and I have called them once. If you have an account, sign in now to post with your account. Is anyone else experiencing a glitch when trying to make a cruise payment? It is easy and secure. No matter what card I use (all have sufficient funds) it won't accept my payment but when I call to add the items, it goes right through over the phone. CREDIT CARD PAYMENTS I'm getting this message on every browser, every device, even in incognito when I try to book a new cruise: Sorry, something went wrong, we are unable to complete your transaction. Visit our Make A Payment page to complete the process. Pasted as rich text. How can I make a payment on my booking? - Royal Caribbean Cruises You will be able to leave a comment after signing in. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.royalcaribbean.com/cruiseplanner, Click here to reload the page in order to enable certain features, Error retrieving booking data, please try again. By Its super annoying - has anyone else had this issue? How Can I Make A Payment On My Booking? - Royal Caribbean Cruises Reddit and its partners use cookies and similar technologies to provide you with a better experience. Royal Caribbean apologizes for cruise 'Premier Pass' error Ella Kipling Tue 14 March 2023 19:29, UK Royal Caribbean has issued an apology statement on social media after advertising a. Reddit, Inc. 2023. Add your Reservation number, Last Name, Ship, and Sail Date to retrieve your reservation page. Is this just me? Ive logged out and back on. All rights reserved. Geesh! Well, if I was logged in but Royal was into my account for whatever reason, whatever I was doing got really screw-up. In fact, I don't think it is. Payment page not working??? - Royal Caribbean International - Cruise You should try calling 866-562-7625. When I came back to my reservation, I was not able to get in again. Display as a link instead, I've logged out and back on a couple times. internet package, and one item - a dining package - is no longer available on line. Clear editor. Change to a web browser you never use and I bet it works. Honestly, my advice is to use a good travel agent to book. 12. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you're concerned about losing a good price you can call Royal directly and purchase whatever you were going to purchase over the phone. Royal Caribbean apologizes for cruise 'Premier Pass' error - HITC I waited a while and tried again Same issue. Yep, I tried that, including a different computer and browser nothing works, You should try calling 866-562-7625. Write it in the comments on that post! I though they had that ironed-out/fixed by now. Pay your balance online. Try going through the main website "manage my cruise" tab. Wow, that would definitely upset me. I asked them on Twitter and the response was to clear my cookies and if that doesn't work then call to pay. See odd that Royal Caribbean does not want to take money. However, while I may have to wait forever for the refund to clear, they at least quickly agreed to process the refund without hassle so the guest relations experience went well. Payment not accepted? : r/royalcaribbean - Reddit Privacy Policy. It's super annoying - has anyone else had this issue? Cruise Cancellations Policy FAQ: Is There a Penalty? | Royal Caribbean Been down all day with my cruises. internet package, and one item - a dining package - is no longer available on line. Phoned up and waited over an hour for it to be declined! We have our travel agent make payments via credit card, which gives us a little protection. Display as a link instead, Payment issues - Royal Caribbean Discussion - Royal Caribbean Blog Scan this QR code to download the app now. Paste as plain text instead, For those times i will use either Firefox or opera and see if that will fix it. Reddit, Inc. 2023. Black Friday System Malfunction Refunds Cruise - Royal Caribbean Blog Several months later and this is still an issue!!! We are here to help with reservations, Crown & Anchor memberships and general questions. Yup, my mantra is never use a debit card!! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I would call the CC and see what happened with the transaction, if they never received it, glitch on RCL side, if they did you'll know why it was refused. Use the automated system and your reservation number to request a. confirmation be emailed to you. This was charged as full fare (when I had been trying to book deposit only) and in a totally different room than I had been trying to book. Upload or insert images from URL. Finally, after they attempted to access the booking on their end and were able to, they explained that I should be using Google Chrome. Sorry for duplication! Payment error? : r/royalcaribbean - Reddit Have a quick question not answered by the FAQ? Cannot Access Booking/Pay Balance Due - Royal Caribbean International Paste as plain text instead, Tried another card and got the same. Promise. For more information, please see our You cannot paste images directly. Payment error Im currently trying to pay a deposit for a cruise and i keep getting this error message: "Sorry, something went wrong, we are unable to complete your transaction" Now I'm confused so I finally make the call after the initial research of approximately 10 minutes the person on the phone decides she needs to speak to resolution department and this is where things get weird. Yep, I tried that, including a different computer and browser nothing works, You should try calling 866-562-7625. Who would have thought it would be so hard to make a payment! Still getting an error message that says "Whoops that page has sailed on". 5. Your previous content has been restored. By Unable to book shore excursion for over 24 hours. Royal Caribbean Make A Payment | Royal Caribbean Cruises Powered by Invision Community. Based on all the replies it sounds like I better be prepared for the issue to repeat itself even if I'm on Chrome next time. To access your reservation, go to reservation look up. I know it's not funny in the moment but the way you said this had me ROFL :'), I was trying to add my credit card for my expense account and it won't let me. No matter what card I use (all have sufficient funds) it wont accept my payment but when I call to add the items, it goes right through over the phone. Enjoy your cruise and we look forward to seeing you onboard. Click the " Make a Payment " button under your remaining balance. I just tried that one and it works. 19952023, The Independent Traveler, Inc. Amazing places deserve to be shared with others - why not Write a Review! Your previous content has been restored. Once deselect payment went through. I kept getting error message 405 and so did my friend. Any resolution for anyone? Kept getting same error. I tried once more, it failed so I called the 800#. A You can only make payments online if you have booked directly with Royal Caribbean. Your previous content has been restored. All rights reserved. Just triedto purchase dining plan and still showing error. I'm trying to pay the balance and i get an error. ;p. Maybe next time I will put my finger in the other ear before pressing