zalora payment processing cancel
The first is using the Zalora mobile application. Cancel An Order. Start by logging into the app and going to the "My Orders" option. Did you find it helpful? (c) We will not be liable to you or any other third party by reason of our withdrawing any Product from this Platform, whether it has been sold or not, removing or editing any materials or contents on this Platform or for refusing to process or accept an Order. (a) The information set out in the Terms and Conditions and the details contained on this Platform do not constitute an offer for sale but rather an invitation to treat. Any breach of this provision would constitute an offence under the applicable laws. Order your packages here: https://www.zalora.com.ph/outlet/brands/? (b) To submit an Order, you will be required to follow the online shopping process on the Platform. (h) ZALORA may specify additional terms and conditions in relation to specific promotional voucher codes. 7.1 We aim to deliver the Product to you at the place of delivery requested by you in your Order and the delivery date and time indicated by us at the time of your order checkout (as updated in the Order Acknowledgement). 20.2 You must not, without our permission, frame any of the Platform onto your own or another persons website. 11.6 You are responsible for all purchases using your store credits, including unauthorised transactions. What is the procedure for canceling a Zalora online order? If you did not receive any response from us within five (5) Business Days, please make further enquiries. SF Lockers/ Convenience Stores, CANCELLATION BY CUSTOMER (NON-FAULTY PRODUCT), CIRCUMSTANCES BEYOND OUR CONTROL (FORCE MAJEURE), Exchange or Refund / Return Time Frame Policy. 7.5 We deliver in our standard packaging. Your card will be debited once we have sent you the Order Acknowledgment. However, if you paid partly with your own funds, this portion will be refunded. Sorry we couldn't be helpful. Once we receive your Order, we will request pre-authorisation on your card to ensure there are sufficient funds available to complete the transaction. If you discover that you have made a mistake with your Order after you have submitted it to the Platform, please contact here immediately. These Terms and Conditions and a Contract (and all non-Contractual obligations arising out of or connected to them) shall be governed and construed in accordance with Hong Kong law. (j) For more details on the usage of vouchers please refer here. What are the duties of Aerospace engineer? 13.2 Nothing in these Terms and Conditions shall exclude or limit ZALORAs liability for death or personal injury arising from its negligence, fraudulent misrepresentation, and misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. What should I do? 9.4 Your returned Products together with your return slip are usually received and accepted at our warehouse within five (5) working days after drop off. brand=seller-supplies Ensure you have enough supplies 3. Contactless / Cashless COD (Maybank QRPay & DuitNow QR) If you want to withdraw your Zalora refund, here are all the steps. Hence these are the steps below for canceling through a laptop or computer. Any Account which has been registered with someone else's email address or with a temporary email address may be closed without notice. In the event you prefer to be refunded by different means, please contact our Customer Service Team via chat here or drop us an email at customer@hk.zalora.com and we will try our best to assist you. Any breach of obligations by you might impact your ability to shop on ZALORA in the future. 12.6 Conditions for the redemption of promotional vouchers: From time to time we may distribute promotional vouchers that may be used only on the Platform, which we will send to you either by email or post: (a) Promotional vouchers are valid for the specified period stated on the voucher, can only be redeemed once and may not be used in conjunction with other promotional vouchers and discounted items. ZALORA reserves the right to cancel any subsequent orders made by you using a promotional voucher code of the same promotional campaign. Your continued use of the Platform constitutes acceptance of the amended Terms and Conditions. These Terms and Conditions constitute the entire agreement between you and ZALORA and supersede any and all preceding and contemporaneous agreements between us. or drop us an email at customer@ph.zalora.com, and our Customer Service Team will advise you accordingly. You can also refer to your Wallet to track your transaction history and Store Credits Validity Period, if applicable. Why Is an Order or Payment in My Shop Still Processing? Ltd., (Company Registration No.201134432E). (c) You can pay using any of our payment partners listed on our Platform or use the cash on delivery payment method. Returns! In proving such service it shall be sufficient to prove that the letter or email was properly addressed and, as the case may be, posted as a prepaid or recorded delivery letter or dispatched or a delivery report received. 7.1 We aim to deliver the Product to you at the place of delivery requested by you in your Order and the delivery date and time indicated by us at the time of your order checkout (as updated in the Order Acknowledgement). 19.4 You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors. 15.1 ZALORA shall perform its obligations under these Terms and Conditions with reasonable skills and care. No cancellation fees shall be applicable. We are Jade E-Services Singapore Pte. 12.3 In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with an e-gift card purchase or redemption of that voucher on the Platform, we are entitled to close your Account and/or require a different means of payment. Please refer here for more information. We will make our best efforts to always process all Orders but there may be exceptional circumstances wherein we may need to refuse to process an Order after we have sent you an Order Acknowledgement, which we reserve the right to do at any time at our sole discretion. (a) The information set out in the Terms and Conditions and the details contained on this Platform do not constitute an offer for sale. CANCELLATION BY CUSTOMER (NON-FAULTY PRODUCT), CIRCUMSTANCES BEYOND OUR CONTROL (FORCE MAJEURE), AVAILABILITY OF THE WEBSITE, SECURITY AND ACCURACY. Nothing in these Terms and Conditions or a Contract shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between you and us. In guarantee cases, the manufacturer or supplier must generally be involved, and as such it may take longer to resolve such an enquiry or complaint. 5.2 You acknowledge that by entering into this Contract, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms and Conditions, except as expressly stated in the Terms and Conditions. 10.3 If the item you receive is faulty, please contact our Customer Service Team and provide your Order number, your name and address, details of the Product and the reason for return, and whether you require a refund or a replacement. (b) Any notice given by email shall be deemed to have been served within two (2) Business Days of the email being sent. 21.3 We do not warrant that the Platform will be compatible with all hardware and software which you may use. If you already paid for your Order, you will receive a full refund of the paid price in accordance with the refund timelines outlined in our Returns and Refunds Policy. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by ZALORA or its licensors. In the event ZALORA becomes aware of any infringement of its intellectual property rights, it shall not refrain from taking any relevant legal action. Returns handling time will vary depending on your return method and courier of choice. No Contract in respect of any Products shall exist between you and us until we have shipped the Products to your address. 8) The customer's address looks incomplete, should I cancel the order? If you wish to cancel your Order, you may cancel via the Platform. No contract in respect of any Products shall exist between you and us until we have shipped the Products to your address. 1 review PH Jan 3, 2023 Scam Scam! (b) The credit of an e-gift card does not accrue interest, nor does it have a cash value. Appropriate measures, including legal action, may be taken in the event we discover a misuse of ZALORAs Exchange or Refund/Return Policy. 21.4 We may change or update the Platform and anything described in it without notice to you. If you have not received your Order but the order status is showing as delivered, please contact ZALORA Customer Service here. Please read these Terms and Conditions carefully before ordering any Products from the Site. We will attempt to address your concerns as soon as possible and will contact you on receipt of any relevant enquiry or complaint. 15.2 We place great value on our Customer satisfaction. These e-gift cards will be sent by email. (c) An order for an e-gift card can be cancelled by contacting us here.. A voucher is considered to have been redeemed if it is used as payment in placing an Order. (f) The acts, decrees, legislation, regulations or restrictions of any government, shipping, postal or other relevant transport strike, failure or accidents. Days Free Returns. 11.5 You are responsible for all purchases using your store credits, including unauthorised transactions. References to "includes" or "including" or like words or expressions shall mean without limitation. You acknowledge that the receipt of an Order Acknowledgment is not considered an acceptance of your Order by us. Nothing in these Terms and Conditions or a Contract shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between you and us. Please check on the order status via the Platform. Tracking Zalora Orders. PDF Drop-shipment Marketplace 9.5 Refunds for returns will be issued shortly after we receive and check your items, according to the preferred refund method indicated on your return slip. 0% Interest Installment. To use a computer, Zalora can terminate an order. (b) You may redeem only ONE promotional voucher code per promotional campaign (unless otherwise stated). You may also contact our Customer Service Team or the courier. This can be confirmed in several ways: You receive an email confirmation that the order was processed. In the event such breach occurs, ZALORA will report the breach to the relevant law enforcement authorities and appropriate legal action will be taken. No person who is not a party to these Terms and Conditions or a Contract shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to these Terms and Conditions or that Contract its assent to any such term. Step 1 Log in to your Zalora account. For more information on order statuses, please click here. Unless expressly stated to the contrary and to the fullest extent permitted by law, ZALORA and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity, and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Platform and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. Please check on the order status via the Platform. SG-Payments. Send feedback. Terms Conditions on How to Cancel Order in Zalora Malaysia You must not misuse our Platform. We will make our best efforts to always process all Orders but there may be exceptional circumstances (including unavailability of product/s or pricing error) wherein we may need to refuse to process an Order after we have sent you an Order Acknowledgement, which we reserve the right to do at any time at our sole discretion. 7.7 If you are not available to take delivery or collection, we will attempt to contact you. for more information. ZALORA reserves the right to cancel any subsequent orders made by you using a voucher of the same promotional campaign. (i) In rare cases, ZALORA may at its sole discretion discontinue or cancel any promotional voucher codes previously issued and will not be responsible for any losses arising therefrom. Both we and you hereby agree to submit to the exclusive jurisdiction of the Philippine courts. If you discover that you have made a mistake with your Order after you have submitted it to the Platform, please contact here immediately. The procedure for canceling a purchase on Lazada is rather different, so please make sure you read the instructions carefully.